VENDOR MANAGEMENT

The vendor management service offered by Peters is comprehensive service, entrusted to a team of experts in the area of vendor management. We supply you with the details regarding the vendors you are doing business with, and how your relationship with them can be improved. Further to that, we help in finding the best vendors for your company.
Our Vendor Management Services include, Customizing and deploying vendor management forms, procedures and reports, Prepare vendors respective SLA, Liaison with vendors, OEMS, service providers for related work, Equipment and services associated with the FM project, Deploying and maintaining critical part inventory of vendors, Measure severity parameters of SLA and perform complain escalations respectively, Maintain database of various vendors with details, Logging and escalating complains with vendors and tracking till resolution, Analysis and rating performance of vendors’ vis-à-vis their SLA, Assurance and achieving committed uptime from vendors, Reports – Analytical – Graphical – MIS.